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International Arbitration within E-commerce

18 Mar 2024 - International Arbitration - Min Read 2 min
International Arbitration within E-commerce

International arbitration in e-commerce is the most practical and effective means for resolving disputes between parties.

E-commerce itself has revolutionized the way we do business, opening up new opportunities and challenges for companies around the world and breaking down geographical boundaries.

Arbitration, including electronic arbitration, offers great flexibility, making it the ideal means for resolving cross-border disputes that can arise when the actors come from different countries.

What E-commerce Entails?

In e-commerce, business transactions are based on contracts concluded electronically between parties who do not physically meet.

These distance transactions can give rise to disputes, just as in traditional commerce.

Recommended Practices in E-commerce Arbitration

In addition to the regulations and general rules that apply to all types of arbitration, there are two recommended practices for conducting an effective international arbitration in e-commerce:

  1. Choose an appropriate arbitration clause. The arbitration clause is a provision included in the contract between the parties that provides for the resolution of disputes through arbitration. It is necessary to choose an arbitration clause that is specifically drafted and indicates the arbitration rules that will be applied.
  2. Appoint an experienced arbitrator. The arbitrator is the person who will decide the dispute. It is important to appoint an arbitrator with experience in e-commerce and international disputes.

Advantages of Arbitration in E-commerce

International arbitration offers several advantages for resolving e-commerce disputes, including:

  • Flexibility. Arbitration is a flexible method that can be adapted to the specific needs of the parties.
  • Efficiency. Arbitration can be considered an efficient method for resolving disputes, with faster decision times compared to national courts.
  • Confidentiality. Arbitration allows for total confidentiality, avoiding the negative publicity that could come from the media echo of a court trial.

International arbitration is an effective, flexible, and specialized method for resolving disputes in the e-commerce sector.

For companies operating in e-commerce, this means being able to rely on a type of practice that is now established and accepted worldwide.

E-commerce and Cyber-squatting

Cyber-squatting occurs when trademark owners cannot register their domain names because other operators have already illegitimately registered those names, but also when a domain name is registered that refers to a known organization or person without any authorization.

Even in cases of cyber-squatting, arbitration represents a quick solution to resolve the dispute.

For further information, please do not hesitate to contact the lawyers of our International Commercial Arbitration Department.

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Calogero Boccadutri

Calogero Boccadutri is the Managing Partner of Boccadutri International Law Firm. He has trial experience in Forex, Personal Injury and Administrative litigation.

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